QUICK ANSWER

Squad Leader and Commander are intentionally locked until their tutorials are completed. The general Getting Started tutorial can be skipped, but the Squad Leader tutorial is required for Squad Leader and the Commander tutorial is required for Commander. If the tutorial will not open or completion does not save, that is a known issue rather than a level requirement. The official Patch 1.2 notes say usernames containing a colon (:) can block Tutorials and the Practice Range; a fix is targeted for Patch 1.3, which was not yet announced as live when this guide was checked.

Required tutorials at a glance

What you want to doOfficial requirement
Enter normal multiplayerGetting Started can be skipped with Esc on PC
Play Squad LeaderComplete the Squad Leader tutorial
Play CommanderComplete the Commander tutorial
Use Tutorials or Practice Range with a colon in the usernameKnown issue; official fix targeted for Patch 1.3

Why the roles are locked

Team17's launch guidance says the two leadership roles use mandatory tutorials so players understand their mechanics and responsibilities before taking command. This is an intended progression gate, not a server rule and not evidence that the role is permanently unavailable.

The Getting Started tutorial is different. Official launch information says it is optional and can be skipped with Esc on PC if the player wants to enter multiplayer immediately.

What to complete for each role

  1. Open the Tutorials menu from the front end.
  2. For Squad Leader, complete the tutorial specifically labelled for Squad Leader.
  3. For Commander, complete the Commander tutorial. If the menu shows another prerequisite, complete the prerequisite displayed by the current build.
  4. Return to the role selection screen and check the role again.
Do not confuse a tutorial lock with a full role slot. A completed tutorial unlocks eligibility; another player may still occupy the only available Commander position, and server rules may impose additional restrictions.

If the tutorial will not open

Patch 1.2's official follow-up list identifies a specific known issue: players whose username contains a colon (:) can be unable to access Tutorials or the Practice Range. The developer said this was being targeted for Patch 1.3.

A low-risk temporary test is to remove the colon from the platform display name, restart the game and try the tutorial again. This step is an inference from the official trigger description, not an officially guaranteed workaround. Preserve the original name if you plan to restore it.

If completion did not save

The developer has also acknowledged reports of tutorial completion not saving correctly and preventing access to Squad Leader or Commander. Patch 1.2 fixed several tutorial prompts and soft locks, but the published notes do not say every progress-saving case is resolved.

Patch 1.2 and Patch 1.3 status

Patch 1.2 is live on all platforms and includes tutorial and Field Manual fixes, including incorrect prompts, missing instructions and a helicopter tutorial soft lock. It also fixed the Commander role becoming non-interactable after switching teams.

However, the username-colon access problem appears in the official list of issues targeted for Patch 1.3. A target is not a completed fix. Until Team17 publishes Patch 1.3 and its final changelog, this guide will not describe that problem as resolved.

Frequently asked questions

Do I need the Getting Started tutorial to play online?

No. Official launch guidance says it can be skipped. Leadership-role tutorials are separate.

Is Commander locked behind player level?

The official launch explanation identifies the Commander tutorial as the access requirement. Individual community servers can still apply their own rules.

Why is Commander still unavailable after the tutorial?

Check whether completion saved, whether the role slot is already occupied and whether the server has additional restrictions. If the completion flag is missing, use official support rather than destructive local changes.

Is Patch 1.3 live?

Not according to the official material checked on August 26, 2026. Patch 1.2 is live; Patch 1.3 was described as a target for the following week.

Bottom line

A normal leadership-role lock is solved by completing the role's tutorial. A tutorial that cannot open or does not retain completion is a different problem. Check the username-colon condition, confirm the current patch, retry once cleanly and then send a precise report to Team17 Support.

Official sources checked August 26, 2026: Team17's Important Launch Info and official Steam news, plus the Patch 1.2 changelog and Patch 1.3 target list. Community posts were used only to identify the player question, not as proof of a fix.